How ZeroTouch Connect Works

1
1
Phone Number

Ask your client for their cell phone number.

2
2
Send Link

Input the cell phone number into ZeroTouch Connect and click "Send Text & Join Session".

3
3
Join Session

Client will receive a text message with a link, all they need tlink to start sharing their camera/microphone with the technician. No app download needed.

Increase Client Satisfaction

Clients get upset when they have to wait hours or even days before their issue gets resolved, not to mention loss in their productivity.

Make your clients happier by resolving their issues faster and with more accuracy by allowing technicians to see exactly what the client is seeing without ever leaving the office.

Stop Wasting Time Sending Technicians On-Site

Sending technicians on-site reduces your MSP's profit. Why waste hours of a technician’s time to have them travel to the client's location when they can remotely solve the issue in a fraction of the time.

Compatible With Just About Every Browser

ZeroTouch Connect works with both iPhone and Android on a wide range of browsers including: Safari, Samsung Internet, Chrome, FireFox, Opera, and Microsoft Edge.

That's Not All

Browser Based Solution

No app download required. Clients simply join session via web browser.

Flashlight

The technician can remotely turn on the user's phone flashlight, so they can get a better view. (Only compatible on Android)

2-Way Communication

Both the end client and technician can communicate with each other using the built-in microphone feature.

Get started in seconds

You'll get a free 60 day trial of all of our products. No credit card required.