Integrates with:

Our Amazing Suite of Products Built for MSPs

  • Improve Employee Productivity
  • Eliminate Repetitive Tasks
  • Increase Client Satisfaction

ZeroTouch Chat

Give your clients chat-based, lightning-fast IT support directly from within Microsoft Teams on web, desktop, or mobile.

Plus, allow your technicians to easily respond and manage client chat and requests all within Microsoft Teams too.

  • Log chat sessions as a ticket to ConnectWise Manage.
  • Set office hours and display a custom unavailable message to clients.
  • Send CSAT survey to your clients automatically.
  • Automatically assign chats to technicians based on availability and workload.
  • Plus so much more.

ZeroTouch Phishing

ZeroTouch Phishing is the world's first set-it and forget-it automated phishing platform built from the ground up specifically for MSPs that integrates with ConnectWise Manage, Office 365, ITGlue, and Hudu.

  • Bill your clients easily. Automatically sync with your existing ConnectWise agreements.
  • Run campaigns, generate client-facing reports, and deliver it all to the client automatically.
  • Connect your client's Office 365 tenant within seconds to live-sync licensed Office 365 users.
  • Keep your techs in the loop for upcoming phishing campaigns by automatically syncing phishing campaign details directly to Hudu or ITGlue.
  • Plus so much more.

ZeroTouch Connect

Instantly allow your clients to stream their mobile device camera via web connection, for real-time technician support.

  • Browser based solution - No app download required. Clients simply join session via web browser.
  • 1-click support - Technicians can send a unique link via text message to quickly start a session.
  • Clients can easily connect to a session on either iPhone or Android.
  • Supported on every major browser: Safari, Samsung Internet, Firefox, Chrome, Opera, and Edge.
  • Plus so much more.
That's not all

So Many Benefits

Office 365 SSO
You and your team can access ZeroTouchMSP without having to worry about yet another password. ZeroTouchMSP allows you to access our system using your existing Office 365 account.
Integrations
Boost productivity with integrations that fold right into your workflow. Our system integrates with Office 365, ConnectWise, ITGlue, Hudu, and many more to come
Built for MSPs
From day 1 ZeroTouchMSP was built for the MSP community. We want to help MSPs run their businesses better so they can focus on more important items.

About ZeroTouchMSP

A Message From Leadership

Before ZeroTouchMSP, Brian was the founder and CEO of a midsized MSP for 20 years, growing it from a one person break n' fix shop to one of the top midsized MSPs in Chicago. Through this journey, Brian has handled just about every role, from accounting to resetting passwords to taking emergency calls at 2AM.

During this time, he realized that there were many inefficient processes that existed within his own MSP, but no products (or only partial products) available on the market made specifically for MSPs.

In July 2019, he merged his MSP with a nationwide MSP where he became the Chief Strategy and Chief Information Security Officer of a 500 employee MSP. While there, he realized that the lack of efficient tools available in that space resulted in time spent on processes that didn't add value and reduced employee productivity, and as a result, reduced bottom line margins.

Brian co-founded ZeroTouchMSP to provide tools made by MSP people specifically for MSPs to service clients better, increase employee productivity, and ultimately raise profitability potential.

Brian Brammeier

Co-founder, ZeroTouchMSP

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